Google Rating
Based on 113 reviews
Christa Bass
1707844717
Collin Grimes and the team at Platinum Copiers have been taking care of us for 7 years. The customer service is top notch. I can always rely on Collin to get our installs done and make sure our teams at all four offices are set up for success.
Ricky Mitchell
1707335945
Mr. Benitez came to Montgomery County Concrete's Office and reconfigured our plotter/printer on a new computer and also made a few changes to update the configuration on two other machines as well. He is very professional and efficient. I would recommend Platinum Copier Solutions to anyone who needs any printing equipment or Service.
Wally Grimes
1705623957
Collin (sales) made upgrading our 12.5 year old Sharp MFP to a new one, a breeze! Thanks to Collin and Platinum Copiers for great service, all of these years!
Humza Boxwalla
1701982768
Jill is one of the best vendors I have ever worked with. She is extremely helpful with all my questions and really does take pride in providing great service. Every month, I call Jill to review and pay my bill and it has been a great experience. I am extremely happy we went with Platinum Copiers and Jill is my counterpart every month. Would highly recommend.
Deborah Grubbs Harris
1699560318
The customer service we received was AWESOME, and everything went really smooth. Andrea was great with the whole sale.
Vern Reichert
1699390631
Nelson made it easy for my business to Transition from our old HP printers and saved me money at the same time! If we ever call, they come quick and have the machine working faster than it took them to get here! I highly recommend Nelson and Platinum Copier Solutions! A definate plus to any company, large or small.VernPorter Drug and Alcohol Screens
Susan Rodriguez
1695901770
Customer service is phenomenal! I have been working with Collin Grimes for almost 10 years. Anytime we need something, Collin is very responsive and gets our company taken care of quickly. I highly recommend them for any of your copier needs.
Kelly Templeton
1695313002
Platinum Copiers is always here to help us out. Collin is very quick and helps us with all our connectivity/printer issues. Thanks Collin!!
Gloria Allen
1695135009
This place is an amazing business. Kristine M. Twardowsky came to our rescue and helped us when our copier crashed in the middle of a huge job for trial. We will always be grateful for her and Platinum Copier Solutions.
skyler varnes
1693609208
These are great people to do business with. Our dental office is going paperless & we needed new copiers/scanner/fax machines. Nelson our Rep. was so knowledgeable, patient, & helpful it all went perfect. Plus they offer a maintenance program. Great company/great people!
danielle rankin
1691263274
We renewed our copier services contract with Platinum and I can not say enough about the excellent service provided by Andrea Shinn and her team. They are reliable, honest and available at all times. The service provided is unmatched and hands down the best!
Michelle Warren
1687811495
The value that Andrea Shinn brings to the copier solutions industry is unmatched. She is reliable, responsive, and she handled my printing issue with dedication. She was very timely. In this fast paced world we need people like Andrea to help resolve copier issues in a moments notice. Thank you for all your help Andrea! I’ll be telling my colleagues who their copier solutions girl needs to be!
Lance Edwards
1687443895
Met with Andrea Shinn, didn't think the Sharp products would be affordable, and man I was shocked. Signed up INSTANTLY! Can't wait to promote her team to business owners across the city of Houston!
Stacey Marie
1687378010
Kristine Twardowsky was so helpful and knowledgeable. She really made our copier purchasing process easy!
Taylor Barnhart
1687277483
Thank you so much Kristine Twardowsky for your help with our most recent copier purchases. All three of my locations love their new machines, and I sincerely appreciate your accommodating the quick turn-around times needed... and all the customer service that has followed. Looking forward to our next chance to do some business with you and Platinum Copiers.
Teresa Phillips
1687276907
Kristine Twardowsky was so helpful as we were evaluating our printer needs. With her guidance we were able to save thousands per year on our printing, and we got new machines in the process!
Megan Schlechty
1683849183
Andrea and her team were very easy to work with! They have been able to help our company through growing pains as we are expanding. Andrea was quick to get me a quote, worked with me on pricing, and got our equipment installed within a week. Installation was flawless and they have been extremely helpful with any questions we have had.
Dave McLennan
1683512481
My office has been utilizing the services of Platinum Copier Solutions for a few years now. They are very knowledgeable about finding needed equipment solutions and reasonably priced. They respond quickly to service requests. Their staff and service techs are knowledgeable & pleasant to work with.
Krystal Garcia
1683159049
Seriously the best. I had a situation Tuesday morning, and front office male helped me out. Nicest person, didn't get his name. But location was on 2920 in Tomball Tx.
Samantha Lowry
1683151220
The company I have been working for uses Platinum Copiers and I have to say our printer is a beast day in and day out! If I ever have issues, Platinum is just a call away and will have me back up and running in no time. The staff is amazing, helpful, and just a joy to do business with. Best source for my printing needs.
Myrna Zorzi
1682713094
We used to have another copier provider and now we see the big difference with “Platinum Copier Solutions”.Our representative Collin Grimes quoted us a model which was right for our demand. The delivery and set up was great too. Only one word comes to mind to describe Platinum Copier “Excellent Service” !
Dorothy McLeod
1677256063
We've been a customer of Skelton/Platinum for many years, always a great experience, especially from Collin. When we upgraded our system last year, Collin and the team did a great job from start to finish. We never have to worry about the system working, it always does, and if there is ever an issue they're very quick to respond.
Atascocita Presbyterian
1676653774
We always receive 5-star service from Platinum Copier Solutions. I called the office earlier this week with a small question about my copier and instead of calling me back, I had two technicians come to the office to assist me. Question answered to my complete understanding and they were on their way. Thank you!
LaDonna Richter
1676565107
Kristine Twardowsky made the process of leasing our copiers very easy. The copier/scanner/fax works perfectly. Very easy to use, the prices are afforable.
Re Re
1676559472
We are very pleased with the service we received from Platinum Copier especially their business analyst Kristine Twardowsky she is the best. Also, their rates are very competitive compared to everyone else we contacted. I would definitely recommend them to any small or large business.
Michael Beasley
1676402158
I had the pleasure of working with Marisol and Walter today for our printing needs. We have had a few interactions with Platinum Copiers and all have been great, however Marisol and Walter went above and beyond and were very professional during the visit. We were having issues printing with color and not only did they fix that issue, but we are now set up to have our ink auto renewed when it gets low. That is a huge bonus for our company and we were not aware that capability was available for the printer. Both of them are great assets to the company and Platinum Copiers is a better company with them there.
Barbara Oakley
1669228178
I just wanted to take to a moment to express my gratitude for Platinum Copiers and Andrea for responding so quickly and professionally when I needed a copier quickly. I had so many things to do due to a power surge that took a lot of things and was dealing with the insurance company. I bought a new copier Wednesday and it was installed Friday. Thank you for all that you did.
Westley Mixon
1667840918
It is always great working with Platinum Copier Solutions. They are very prompt and on top of everything they do. I would recommend them to anyone looking for printing solutions.
Hershel Manley
1665011678
Andrea has been spot on in working with us and making sure we have been taken care of. I have been amazed with their speed in getting on and taking care of an issue. I didn't even know I had a issue and she spotted it and got one of her techs on it and they resolved it right away. Very impressed with everything she has done for us. I would highly recommend her and her company to anyone out there looking for a great copier company and service after the fact.
Jaime Espinosa
1663863695
Andrea and her team are fantastic!! They go above and beyond to provide the copier solutions you need. Thank you and we look forward to working with you in the future!!
Jowanna Randall
1661282307
Andrea and her team are awesome, they came into the office very professional they set everything up explained how everything worked. I am very pleased with the setup.
David Riley
1660403354
As a pastor of a growing church there are always things to do, many times with a short timeline. Copier problems are never part of the agenda. Andrea and Platinum have taken that issue off the table for us at Grace Family Fellowship. You would think that they are members of our fellowship the way that they work so hard to help with our copier needs. These folks are truly a blessing to us and Kingdom minded people. You won't go wrong by making them a part of your team. Blessings to Platinum Copier Solutions.
Teresa Meadows
1658493143
Andrea and her team went above and beyond! The turn of receiving the copier was less than a week. I wish we could give more than 5 stars
SKaye Follie
1657312712
Andrea, Darryl, & Walter are all ROCK STARS in my book. They all demonstrated a level of professionalism that made our office copier replacement a 5-star experience that was handled with white-glove care. They even swept behind the old copier! There was no question that they could not answer or any situation they could not efficiently resolve. They were like the Godfather of copiers...just like that, it was taken care of...no problem...
Subhas Bhagwandin
1654031334
Andrea and her team did a great job setting up our copier. They explained in detail the copier operation.
Diana Duncan
1654016142
This is our second copier to lease from Platinum Copier Solutions. The transition was very easy and quick. Our rep, Nelson Benitez, is very kind and helpful explaining the flexible plans and had great recommendations for our needs now and in the future. And in the past, when we needed a service call, they would come the same day or quickly the next day. I would highly recommend them.
Family Promise
1653426771
Thank you, Andrea and the entire team for a hassle-free copier upgrade!! This machine and your support are both AMAZING! We are so grateful to have such fantastic community partners right around the corner!
Brenda Henscey
1651172748
The entire staff joyfully assisted me with the process of transitioning copiers & were knowledgeable about the product & services that Platinum has to offer. It was a delightful experience from start to finish.
Mitchell Baldridge
1649191527
Thank you for a seamless and stressless transition from our old machine to the new copier! You were a great team and made it work like a dream.
Esmeralda Mendez
1647876540
We recently transitioned over from a Voluntary Fire Department to and ESD in 2020 and we were in need of larger scale copier/scanner and shredder. We reached out to Platinum Copier Solutions and had a returned phone call from Nelson almost immediately. Nelson not only came by and showed us different options, but never once pressured us into buying something we did not need. If you are wasting money on toner/ink/drums I must say NOW is the time to STOP and call Nelson Benitez. All the staff at Platinum Copier were very receptive, they offered flexible credit plans, their values highly exceeded our expectations and most of all they stayed Professional at all times. Thank you Nelson and everyone at Platinum Copier Solutions for helping us transition from old to new!