In one word, EXCELLENCE!!! I can honestly say that I have never been so impressed with a vendor. From the sales people (shout out to Casey, Walter, and Jen) to the office staff and service department, everyone is friendly, efficient, and genuinely care about our copier needs. Owner of Platinum Copiers, Kimberly Gonzales, knows how to successfully run a company and is a pro at hiring great people. Thank you, Platinum Copiers, for over 6 years of outstanding service!!!!
We are looking forward to the new technology. Anything I can do to help Platinum Copiers, let me know. We are most pleased with all aspects of your company, Sales, Service, Technology and Leasing, it’s a one stop shop.
Thanks for making it easy, great job!!!
I appreciate the efficient and courteous service provided by everyone at platinum.
THANK YOU SO MUCH for the emergency call placed on Saturday, it was a HUGE lifesaver for us!
Kimberly Gonzalez is the absolute best I have ever seen, hands down. Quality of product, service, professionalism, and integrity; Kimberly is unmatched. I love referring her. She owns the company and can do business anywhere.
Wow! I had the pleasure of meeting Bill for my repairs today. He did a fantastic job. Cleaned the machine and diagnosed the problem quickly and repaired. I have had nothing but good service from my contract with you, but Bill is amazing. It’s one thing to meet expectations but another to redefine the quality of service. Boston’s finest is now working in Texas. Congratulations on hiring Bill.
It was wonderful briefly meeting with you yesterday. I wanted to reinforce the fact that we have been extremely satisfied with the copier you supplied to us two years ago. We have used it through several hectic grant application and renewal cycles without a problem, even with my limited technical experience.
Additionally, your service people have helped our Office Manager through a number of challenges caused by my lack of expertise. They have always been supportive, helpful and cheerful. In other words, we have had a truly positive experience as a Platinum Copiers customer., and I’m sure we are not alone in that regard.
Your technician was super helpful and a pleasure to work with. He kept me informed the whole time and got me up and running faster than I expected.