Age diversity among workers has brought about generational differences in the workplace, with each generation having unique work beliefs. According to the Society for Human Resource Management, there are about five generations at work today, right from the Silent Generation to Gen Z. How have the generational differences impact organizations’ functioning?

Among different generations in the workplace, there are a variety of preferences and values. The differences between the age groups are quite small. For instance, millennials may want to communicate with other workers via texts, while baby boomers don’t want that. A popular belief is that millennials prefer flexible work schedules while their older counterparts prefer a traditional workday.

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Here is how generational differences can influence operations in the workplace. 

Older Workers 

Boomers emphasize more on interpersonal relationships that aim at creating two-way mentoring connections. People’s stereotypes of older workers have been largely positive, with many considering them as hard-working, responsible, and mature.

However, some people believe that older workers tend to learn computer tasks slowly. It has lowered the expectations of trainers teaching them how to do computer tasks. As a result, older employees have received worse computer training than younger workers.

Younger Employees

Younger workers (Gen Z) have grown up in a digital world and understand the new normal pros and cons. They have developed unique working styles they would love to apply when they start their careers.

For example, younger generations would love to continue with remote work, which they believe has improved their productivity and reduced commuting stress daily. They want employers that offer technology for remote work.

Managing Generational Differences

To overcome the complexities of a generational gap in the workplace, team leaders need to address the stereotypes about different age groups. Sharing of stories among age-diverse workers will help people recognize and address their differences.

Another way of managing generational differences in the workplace is by encouraging shared goals. That way, both younger and older workers will see themselves as part of one team working towards achieving the same goal. 

Communication is Key

Effective communication is essential to solving the impacts of generational differences in the workplace. As a manager, you need to revamp communication in your company to ensure that each worker’s communication needs are met. Figure out communication channels that will help you strike a balance between older and younger workers.

Contact us to learn more about generational differences in the global workforce.