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Effectively Handling Customer Complaints

Effectively Handling Customer Complaints

by Platinum Copier Solutions | Jan 22, 2021 | Customer Service, Office Management & Tips

Your business can never grow when you fail to fulfill your customer’s needs and earn their approval. And this goes beyond simply providing what your clients ask for. What about dealing with customer complaints? If your clients feel unsatisfied with your products...
How to Improve Your Customer Service Through Document Management

How to Improve Your Customer Service Through Document Management

by Platinum Copier Solutions | Aug 14, 2020 | Customer Service, Document Management, Professionalism

Customer service is a broad concept that covers everything from first impressions to the end of a sale. There are countless opportunities for improvement along the way. One particular area that may need work might come as a surprise. Is your document management system...
Does Your Business Need a New Copier Provider?

Does Your Business Need a New Copier Provider?

by Platinum Copier Solutions | Sep 20, 2019 | Copier & Printer Tips, Customer Service, Printer Services

As a business owner, you constantly have decisions to make and work to do. Not only will your actions on either front impact you, but they’ll also influence your employees’ time and the amount of work they perform. And if your workplace relies on quality printers and...
What Will Platinum Copier Support Services Do for You?

What Will Platinum Copier Support Services Do for You?

by Platinum Copier Solutions | Aug 30, 2019 | Company News, Copier & Printer Tips, Customer Service

Buying a Sharp copier brings with it the bonus of a wide range of support for your office device. But before you buy anything from Platinum Copier Solutions, it pays to know just what kind of support you can expect. How much help will you receive with any copier...
Customer Service Guidelines for Small Business Owners

Customer Service Guidelines for Small Business Owners

by Platinum Copier Solutions | Jul 26, 2019 | Customer Service, Small Businesses

As any business owner knows, quality customer service is the best way to ensure that your clients keep coming back. Not only does good customer service attract new customers and encourage old ones to return, but it also establishes your business as trustworthy and...

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